Warranty
DIAMOND CANDY QUALITY GUARANTEE
The warranty covers the original owner against defect in materials and workmanship for the lifetime of the product.
RETURN PROCESS
At Diamond Candy returns are super easy, we strive to provide amazing product and guarantee 100% customer satisfaction.
From the day you receive your order, you have 30 days to return your item. please email jack_blackdiamond@163.com for return request.
Please send a photo to show that the return item is intact with its original packaging and tags.
Once we receive your return request, we will send you a return shipping label and instructions on how to return your items. Please make sure that the returned item is "sellable condition"(see below), otherwise we cannot issue an exchange or refund for you.
RETURN SHIPPING
1. We suggest using the original box that came with products for the return package
2. Please make sure to use the shipping label provided by us.
3. The returned item should be unworn (aside from trying it on), unwashed, devoid of any stains, scuffs, tears, or mysterious smells, and needs to be in its original packaging with the manufacturer tags.
The warranty covers the original owner against defect in materials and workmanship for the lifetime of the product.
RETURN PROCESS
At Diamond Candy returns are super easy, we strive to provide amazing product and guarantee 100% customer satisfaction.
From the day you receive your order, you have 30 days to return your item. please email jack_blackdiamond@163.com for return request.
Please send a photo to show that the return item is intact with its original packaging and tags.
Once we receive your return request, we will send you a return shipping label and instructions on how to return your items. Please make sure that the returned item is "sellable condition"(see below), otherwise we cannot issue an exchange or refund for you.
RETURN SHIPPING
1. We suggest using the original box that came with products for the return package
2. Please make sure to use the shipping label provided by us.
3. The returned item should be unworn (aside from trying it on), unwashed, devoid of any stains, scuffs, tears, or mysterious smells, and needs to be in its original packaging with the manufacturer tags.
